VoIP Services
Comprehensive Phone Service for Your Business
With Tech Sumo, your internet connection powers a reliable phone system for your business. Enjoy affordable calling plans, high-definition (HD) desk phones, and a variety of advanced features to enhance employee productivity. Say goodbye to costly on-site equipment—our team handles everything so you can focus on growing your business.
Key Features & Flexibility
Work from anywhere with mobility features like Advanced Call Forwarding and One Number Calling across all your devices. Only pay for the seats you need, and easily scale as your business expands.
Effortless Management
Eliminate the need for PBX maintenance and costly hardware. Our quick installation process and complimentary user and admin training make setup a breeze. Manage your services through an intuitive web portal, ensuring seamless operations and support.
Key Features
- Unified Calling Across Devices – Answer calls on any device with One Number Calling.
- Audio Conferencing – Seamlessly host virtual meetings with high-quality audio.
- Find Me/Follow Me & Advanced Call Forwarding – Never miss a call with flexible forwarding options.
- Visual Voicemail with Transcription – View and read your voicemails with ease.
- Mobile Administration – Manage your services on-the-go from any mobile device.
- Guaranteed Uptime – Enjoy peace of mind with our 100% uptime commitment.
Popular Add-ons
- Call Recording – Record calls for training or compliance purposes.
- Auto Attendant & Call Distribution – Automatically route calls to the right department or person.
- Hunt Groups – Ensure calls are directed to the right team members in a predefined order.
- Receptionist Console – Provide your receptionists with an efficient call management interface.
- Agent & Supervisor Seats – Empower agents and supervisors with dedicated call management tools.
- VoIP Faxing – Send and receive faxes through your VoIP system.
Managed Network Services
Effortless Networking for Your Business
With Tech Sumo’s networking solutions, your network runs smoothly in the background, giving you more time and resources to focus on what truly matters—your business. Outsourcing your network management to us means you get the latest in network technology, expert support, and the peace of mind that comes with knowing your network is always performing at its best—without the hassle of configuring and monitoring it yourself. Best of all, our services are more affordable than you might think, with exceptional customer service that goes above and beyond.
Contact us today to learn more about how our managed services and advanced networking infrastructure can help your business thrive.
Reliable, Secure, and Efficient Network Solutions
Your business’s network needs to be fast, reliable, and secure. But how do you know if your network is functioning at its best potential? With Tech Sumo’s Managed Network Services, you won’t have to wonder. You’ll have the confidence that your network is optimized for performance and security, surpassing industry standards.
We specialize in delivering managed network solutions tailored to small and mid-sized businesses, ensuring your network operates seamlessly at all times. Our experienced team brings a wealth of knowledge in assessing, implementing, and managing networks for businesses across all industries—now, you can benefit from the same expertise to maximize your network’s potential.
Whether you run a local business or a global enterprise, entrusting us with your network infrastructure ensures that you have the competitive edge you need to succeed.
Why Choose Us as Your Network Service Provider?
- Superior Service – Our skilled IT professionals continuously monitor your network, identifying and addressing potential issues before they impact your operations. Preventing downtime is our priority.
- Increased Productivity – With us handling your network, your team can focus on what they do best—running your business. No more wasting time troubleshooting IT issues.
- Enhanced Security – We conduct regular security checks and vulnerability assessments to proactively protect your network against emerging threats.
- On-Demand Support – Tech Sumo provides remote support whenever you need it, resolving issues quickly and ensuring your network remains stable.
- Powerful Tools – Our intuitive, effective tools guarantee smooth operations, with a stable network that supports your business’s needs.
- Cost-Effective – Outsourcing your network management is more affordable than maintaining an in-house IT department, all while giving you access to experienced professionals and freeing up internal resources.
Our Managed Network Services Include
- SD WAN
- Managed LAN
- WAN and LAN Optimization
- Software Defined Secure Branch
- 24/7 Network Support
By choosing a Managed Network, you can take the burden of network management off your plate. This ensures higher reliability, better security, and improved performance across the board. Ready to experience top-tier network solutions? Let us show you the way.
Network Management with Tech Sumo
With our managed network services, you’ll never have to worry about network issues again. We provide continuous monitoring to catch problems early—often before they impact your business. Our services improve your network’s performance, enhance security, cut costs, and let you focus on what really matters: growing your business and serving your customers.
Cybersecurity Services
Your Trusted Partner in Cybersecurity
Comprehensive Protection for a Safer Digital Future
In today’s rapidly evolving digital landscape, cybersecurity is not just an option—it’s essential. As cyber threats continue to grow in sophistication and frequency, businesses of all sizes are at risk. A single security breach can result in severe financial losses, damage to your reputation, and operational downtime. At Tech Sumo, we offer comprehensive cybersecurity services to safeguard your business against these emerging threats, ensuring business continuity and peace of mind.
Why Cybersecurity Is Crucial
From ransomware to data breaches, cyberattacks are becoming increasingly complex and harmful. Businesses face a range of risks, including:
- Data Breaches: Unauthorized access to sensitive data, exposing valuable information.
- Financial Impacts: Recovery costs, penalties, and legal consequences from breaches.
- Reputation Loss: Damage to your company’s reputation and erosion of customer trust.
- Operational Disruptions: Downtime that impacts your ability to deliver services and maintain productivity.
Cybersecurity isn’t just about preventing attacks—it’s about building a resilient, secure infrastructure that ensures compliance and supports business growth in an interconnected world.
Our Cybersecurity Services
At Tech Sumo, we provide customized cybersecurity solutions designed to protect every aspect of your business. Our services are proactive and responsive, addressing your specific challenges and needs.
- Risk Assessments & Vulnerability Management
Identify risks and vulnerabilities in your infrastructure and develop strategies to mitigate them. - Network Security
Secure your network with advanced tools like firewalls, intrusion detection, and real-time traffic monitoring. - Endpoint Protection
Protect all connected devices with state-of-the-art antivirus and anti-malware software, alongside encryption and secure remote access. - Ransomware & Phishing Defense
Detect and block ransomware and phishing attacks while educating your team on best practices. - Compliance & Regulatory Support
Ensure compliance with industry regulations like HIPAA, GDPR, and CMMC, with tailored solutions to meet specific standards. - Incident Response & Disaster Recovery
Respond quickly to cyber incidents to minimize damage and restore operations with our comprehensive recovery strategies. - Industry-Specific Solutions
- Government: Secure, compliant cybersecurity solutions for public sector needs.
- Healthcare: Protect sensitive patient data and maintain compliance with industry-specific security standards.
Why Choose Tech Sumo?
At Tech Sumo, we know that each business has unique cybersecurity needs. Our solutions are built with industry-leading technologies and expertise to ensure comprehensive protection tailored to your business.
What Sets Us Apart?
- Proactive Monitoring: Stay one step ahead with 24/7 monitoring and the latest security tools.
- Tailored Protection: Receive cybersecurity strategies customized to your specific business and industry.
- Expert Assistance: Access a team of experienced professionals ready to support and advise.
- Peace of Mind: Focus on growing your business while we ensure the security of your data, systems, and networks.
Protect Your Business Today
Cyber threats are constantly evolving, but with Tech Sumo, you gain the expertise and resources necessary to stay secure. Whether you need to strengthen your current defenses or develop a comprehensive cybersecurity plan, we’re here to help.
Call us now at 1-(888) 801-SUMO to learn more about our cybersecurity services and find out how we can protect your business in today’s ever-changing digital world.
Managed Desktops
Empowering Productivity with Reliable Desktop Solutions
Desktops are at the heart of every office, and for your team to stay productive, they need devices that perform reliably. Tech Sumo offers comprehensive managed desktop services that ensure seamless operation, allowing your employees to stay focused on their work rather than technical issues.
We also provide managed virtual desktop solutions through cloud-based services, allowing users to access applications from anywhere—ideal for a modern, remote workforce. Our cost-effective managed desktops and virtual workspace solutions deliver excellent performance and robust security, empowering your team to work efficiently from any location.
Proactive Desktop Management for Maximum Uptime
Maintaining your PCs is just as crucial as keeping your network and servers operational, yet desktop maintenance is often overlooked. Tech Sumo’s proactive, automated desktop management ensures your PCs are always running smoothly, reducing downtime and increasing productivity for businesses of all sizes. Our service allows you to achieve optimal performance and reliability with minimal effort and cost.
Benefits of Our Managed Desktop Service
- Increased Productivity – Our managed desktops ensure your team is always focused on their tasks, not troubleshooting desktop issues.
- Reduced Frustration – Employees spend less time dealing with IT problems, helping them stay productive and focused on their primary responsibilities.
- Cost-Effective Solutions – Outsource your desktop management to save resources and avoid the expenses of maintaining an in-house IT team.
Key Features of Our Managed Desktop Services
- Asset Inventory & License Management – Effortlessly track and manage software applications, license keys, and hardware inventory. We provide detailed inventory reports and audit logs for better oversight.
- Patch Management & System Optimization – Our service ensures your desktops are consistently updated with the latest security patches to prevent viruses and malware from compromising your network. Regular system optimization tasks, such as disk defragmentation and cache clearing, help extend the life of your devices and maintain peak performance. Routine maintenance is performed outside business hours to avoid interruptions to your team.
- Secure Remote Support – Whether issues are identified during maintenance or by the user, Tech Sumo can securely access the desktop, either attended or unattended, to resolve the issue without disrupting your workflow.
- Image-Based Backup & Recovery – We install a Network Attached Storage (NAS) device to back up your PCs and servers, enabling quick recovery in case of a major issue. Image-based backups allow for rapid restoration of the entire system—often within an hour—minimizing downtime and keeping your business moving forward.
Cloud Virtual Desktops & Apps
Cloud-based Virtual Desktops and Virtual Apps provide the flexibility to access your work environment from any device, anywhere. This solution offers:
- Cost Savings – Save money on hardware and resources by using cloud infrastructure.
- Ease of Software Management – Simplify updates and software installations with centralized management.
- Enhanced Security & Disaster Recovery – Reduce security risks and improve your disaster recovery process with a centralized cloud environment.
Tech Sumo’s Cloud Virtual Desktops allow IT teams to manage virtual machines, applications, and security settings while offering end-users seamless access to desktops and applications, regardless of device or operating system. This eliminates the burden of installation, setup, and upgrades, providing users with a fully integrated cloud workspace.
How Our Managed Desktop Service Works
We start by identifying all PCs in your network using a discovery tool and installing a lightweight agent on each desktop. Proactive maintenance tasks are automated and run regularly to ensure your desktops are running smoothly. If issues arise, our team is alerted immediately, and we can remotely resolve the problem—whether it’s a low disk space issue, missed patch, or backup failure.
For more complex issues, our technicians are available to provide on-site or remote assistance. With our managed desktop service, your business gains access to the full expertise of an IT team, all at a fraction of the cost of an in-house department.